Built for how business actually works.
Orion8 is an enterprise technology company that builds software with an operator’s understanding of the business.
Operational Intelligence.
For operations-heavy organisations that have outgrown generic software, Orion8 builds around how the business actually runs. We understand the operation first, then decide whether the answer is configuration, integration, automation, AI or a new platform.
Category
Operational Intelligence.
Products
Titan, CRM and customer experience. Verdict, AI quality assurance.
In a line
Enterprise-level thinking. Specialist-level agility.
Five principles.
Understand before we build.
We learn the operation, the users and the constraints before we recommend a single line of code.
Engineer for the real world.
Peak season, month-end, an outage at 9am on a Monday. We build for the day things go wrong.
Make complexity simple.
We are drawn to the problems others avoid, and we make them easier for the people who use them.
Measure by outcomes, not features.
Success is faster resolution, less manual work and better decisions. Not a feature list.
Own the outcome.
Partners, not order-takers. If the brief will not solve the problem, we say so before we build it.
Operator to operator.
We would rather sound like someone who has sat on a contact centre floor than someone who has read about one. That shows up in how we scope, how we price and what we say no to.
We’ll tell you when you don’t need us.
That is not modesty, it is how we would like to be treated. Bring the problem and we will tell you honestly whether it is ours to solve.